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Shipping & Returns
Shipping: Once you have ordered your glasses and we have received your prescription, while not guaranteed, we typically get the completed order back to you within 2-3 weeks.
Warranty: If you selected lenses with AR coating or a scratch warranty, you have a 1 year, 1 time scratch warranty with the original prescription. If you purchased the optional frame warranty, we will replace your broken frame any time during the warranty period.. Prescription lenses cannot be reused, so they are not 100% refundable.
In the rare case that your lenses do not match your prescription, we will make new lenses to replace the defective ones at no additional charge, provided you notify us of the issue in writing within 30 days of receipt. If you simply do not like your glasses, return them to us in their original condition within 30 days & we will refund 50% of the lens purchase price & 100% of the purchase price of the frame, minus a $20 restocking fee. Shipping charges are not refundable.
Progressive lenses have a 2 month non-adapt policy & we will replace them with single vision or lined bifocal lenses at no additional charge if you notify us in writing within 30 days that you are having issues. Please send warranty requests to Service@BikersRx.com
Effective Date: January 1, 2012
At BikersRx.com we recognize that privacy is important. When you shop on BikersRx.com, we send a cookie to your computer that uniquely identifies your shopping cart ID number. If you have set your browser to refuse all cookies or to indicate when a cookie is being sent, our shopping cart will not function properly.
In order to provide online shopping services to you, we collect the following types of information:
Online Shopping – When you purchase a product from BikersRx.com we ask you for personal information such as your name, address, e-Mail and credit card or other payment information which is maintained and encrypted on secure servers. We will not collect or use sensitive information for purposes other processing your online order, unless we have obtained your prior consent.
Promotions – We may from time to time send e-Mail and/or postal mailings announcing new products and services. If you choose to supply your e-Mail address or postal address in an on-line form, you may receive e-Mail and/or postal mailings from BikersRx.com, but we will not share your information with anyone else. You may opt-out of receiving all offers at any time.
Tell-A-Friend – If customers elect to use our referral service for informing a friend about product on this site, we ask them for the friend’s name and e-mail address. BikersRx.com will store and use this information to send the friend an invitation. This information may also be used to provide information about our company and related products and services. Your friend may opt-out of receiving all offers at any time.
Communications – When you send e-Mail or other communication to BikersRx.com, we retain those communications in order to process your inquiries, respond to your requests and improve our services.
Your Consent – By using the BikersRx.com, you consent to the collection and use of information by BikersRx.com as specified above. We reserve the right to modify this Policy. Each version of this Policy will be identified at the top of the page by its effective date. If you have any questions about this Policy, please feel free to contact us using the address listed below.
4609 Nathaniel Dr.
Columbia, MO. 65202
Conditions of Use
By accessing this site, you acknowledge and agree to all of our terms, conditions below, and otherwise contained on or referenced in this site (the “Agreement”). If you do not agree to this Agreement, you are not authorized to access this site. You also acknowledge and agree that we may modify this Agreement at any time, in our sole discretion; that all modifications to this Agreement will be effective immediately upon our posting of the modifications on this site; and that you will review this Agreement each time you access this site, so that you are aware of and agree to any and all modifications made to this Agreement. You also acknowledge and agree that, unless we specifically provide otherwise, this Agreement only applies to this site and our online activities, and does not apply to any of our offline activities.
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4609 Nathaniel Dr.
Columbia, MO 65202