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Here are some frequently asked questions for Biker’s RX. If you have a question that isn’t covered here, please contact us. We’re here to help!
We are happy to help! Call us at (573) 289-0702 for a free personal customized recommendation. You can speak directly to the doctor if so desired.
This new technology enlarges the effective area of optimal acuity.
Progressive high definition lenses, unlike most lenses, are polished with computer controlled precision, on the inner surface.
HD Lenses achieve never before possible clarity
Even if gazing upward, downward, or side to side.Wearers of these lenses report diminished neck, shoulder and back pain, as they no longer "aim" their heads nearly as much. See the world with optimal acuity in a larger field of view, vertically and horizontally.
High Definition lenses reduce distortion by up to 20% and will increase your field of vision by up to30%compared to conventional progressive lenses.
* See more clearly
* See greater details
* Get less headaches
* Feel more comfortable
* Read much easier
* Digital lens accuracy
Typically your insurance will pay the same way it normally pays for “out of network” expenses. We will provide you with a receipt that you can submit for reimbursement. We do accept VSP insurance. Call or email us and we will contact VSP to determine benefits.
Warranty: TD2 lenses have a 1 year,1 time scratch warranty with the original Rx. If you purchased the optional frame warranty, we will replace your broken frame anytime during the warranty period. You only pay shipping charges. Prescription lenses cannot be reused, so they are not 100% refundable. If your lenses do not match the prescription you gave us, we will make corrected lenses at no charge, provided you notify us in writing of the issue within 30 days of receipt. If you simply do not like your glasses, return them to us in new, unused condition within 30 days & we will refund 50% of the lens purchase price & 100% of the purchase price of the frame, minus a $20 restocking fee. Shipping charges are not refundable. Progressive lenses have a 2 month non-adapt policy & we will replace them with single vision or lined bifocal lenses at no additional charge if you notify us in writing within 30 days that you are having issues. SEND ALL WARRANTY REQUESTS TO SERVICE@BIKERSRX.COM.
If you have not had a chance to try any of our frames, you can "try before you buy." Pick out frames that you like and we will send them to you after you pay a fully refundable deposit. If you like them, the deposit will be deducted from your purchase price. If you do not find any you like, we will refund your deposit in full. Your only out of pocket expense is the actual shipping costs. Feel free to call us for frame recommendations.
Certainly, if it is Rx-able and in reasonably good condition. There is a $20 lab tracing fee. To order this service online, click here.
Your PD (Pupil Distance) is the distance between your pupils in millimeters. This measurement can be obtained by calling the last place that made you a pair of eye wear. They should be able to give this measurement to you over the phone. If they are unwilling to give it to you, you can go to any local optician and they can measure your PD for you.
In most cases, you will get your glasses back on an average of 14 days. If you add OptiFog to your lenses it may take an additional 7 days. If you are in a hurry, let us know and we can rush your order.